DeWalt

Within the past year, I bought, for me, a pair of expensive DeWalt work gloves. I didn't use them right away as I am retired and don't do much manual labor anymore.

After removing tags, etc., I pulled them on and the seam of the "cuff" and the "glove" opened up due to stitching that failed to catch and complete the seam. I no longer had a receipt but took them back where to where I bought them, Lowe's. They preceded to tell me that without a receipt they would do nothing. The gloves are obviously new and never been worn.

I figured it would be a case of an exchange and the faulty gloves given to a DeWalt rep for compensation. Same as with a faulty tool still in warranty. I'm left with gloves that are faulty and no action from Lowe's. (Lesson learned there.

Home Depot is just across the street.) Can I get any help from Dewalt. I just want the same or a comparable pair of gloves. I'm not pissed at DeWalt but disappointed at Lowe's response. KaKa happens and I'm sure as fast as the Chinese sew these gloves, more than one pair has a bad seam occasionally.

If given an address I will send pics. Dean Daniels

My thoughtful wife purchased their 3300psi power washer in late October on sale @ Home Depot and gave it to me at Christmas. She was really happy with her purchase and so was I.

Well you don't use a power washer in December so when April came we fired it up and washed the whole back of our house. The next weekend we did the rest of the house. Just want to be clear that's just 2 times used for minimum hours. Two weeks later pulled my tractor out hooked up the sprayer and starting washing.

I squeezed the handle 3 times and on the 4th no pressure. looking at it, I found a broken like bolt end laying on the ground. Okay so it's broke, things happen, no big deal. Take it back to Home Depot.

Oh the warranty from HD is 90 days. What? Really? 90 days on a power washer bought in October.

That's ridiculous!!! We contacted Dewalt's customer service and was told also only 90 days to replace it but can take it to a authorized service shop so in early May dropped off to be serviced. We looked at it and I showed him the easily fixable bolt. It's hollow and with an easy out we took the broken hollow bolt out.

He said it's part of the pressure relief valve. No problem, a couple weeks. A month later called no part yet. That's when I found out the incredibly pathetic stupidity of Dewalt.

This is the only power washer with this design and that bolt. they had so many failures it was scrapped. Now you would think Dewalt knowing this epic fail would honor such flaw but there is NO HONOR AT DEWALT.

2 1/2 months later I now have a fixed power washer that I know, service knows, and Dewalt knows is going to fail again which next time will be an expense out of my pocket. F*%K DEWALT.